Returns & Exchanges
Last updated April 1, 2014
Introduction
FitBump wants you to be fully satisfied with your purchase. We gladly accept returns of clean, unworn, unwashed or defective merchandise for full refund or exchange.
Returns with an original receipt
For purchases made on fitbump360.com, a full refund will be made in the form of original payment if items are returned within 30 days of the order date.
For items returned more than 30 days for online purchases, we offer an exchange of product or a FitBump gift card in the amount of the original purchase.
Returns without an original receipt
When no receipt is available, FitBump will gladly offer a merchandise exchange or issue a FitBump gift card for the current selling price of the items returned.
How to return an item to Fitbump LLC
A pre-printed return label is enclosed with the original shipment. To return a product, cover the original shipping label with the enclosed return label and complete the sender information section. The customer is responsible for all return shipping charges via the courier of their choice. When returning items, please obtain a copy of the package's tracking number. Returns must include the customer order number and billing name.
- FitBump LLC Returns
- 34 Desbrosses Street
- Suite 635
- New York, NY 10013
If you have any more questions please contact us.